FAQ

How do I find out about released plugin updates?

If you buy a plugin from us, you will have access to its updates for 1 year. You will be informed about the released updates directly in the administration environment of your e-shop in the Plugins section.


How can I update the plugin?

You can update the updated version of the plugin in your e-shop in 2 ways:

1. Update via the e-shop administration environment

  • Log in to the administration environment of your e-shop and go to the Plugins section (Plugins > Installed plugins). You will see a list of all plugins that your e-shop uses, or that are downloaded to your e-shop.
  • In the list of plugins you will find our plugin you want to update. If a plugin update is available, it will display a notification about the possibility to update the plugin.
  • Clicking the Update link will automatically download and replace the latest version of the plugin. All existing plugin settings will be preserved, so you don’t have to worry about having to reconfigure it after the update.

2. Update via FTP

  • You can download the updated plugin (ZIP file) from your account profile after logging in to wooconn.sk.
  • Using FTP access, you log in to the file system of your e-shop, in which you want to update the plugin.
  • Unzip the downloaded ZIP file and copy the entire plugin directory to the directory via FTP /wp-content/plugins/.

How do I pay via PayPal?

PayPal is a payment system through which you can pay for the ordered plugin. By selecting the PayPal payment method when filling out the order and after confirming the order, you will be redirected to the PayPal portal. If you have created a PayPal account, log in and confirm the payment. If you do not have a PayPal account, you can create one by registering, or you can pay for the plugin without registration using VISA, MasterCard, Maestro, Discover, American Express payment cards.


How to set up a cron job?

In order for our plugins to work properly, it is necessary to set up a “cron job” at intervals of every 5 minutes. A cron job is something that is done regularly and you can set it up in 2 ways:

1. Using the web hosting provider’s control panel

Many web hosting providers have the ability to set up a cron job call within the control panels. You can ask the provider on whose web hosting your e-shop runs for help with setting up a cron job.

The command to be executed every 5 minutes might look like this:

php [path to your e-shop]/wp-cron.php

The command php may look different, such as php72 or similar. This is the recommended way to run cron, as it usually doesn’t “suffer” from timeout issues.

Alternatively, you can use another command:

curl http://www.yourdomain.com/wp-cron.php

or

wget --delete-after http://www.yourdomain.com/wp-cron.php

Remember to use the correct HTTP protocol http:// or https://.

You can load the URL (http://www.yourdomain.com/wp-cron.php) into your browser and see if you see a blank page (it’s ok) or if you see reported errors (e.g. URL isn’t correct, PHP errors, etc.).

2. Using an external system

An external service can activate cron by calling the URL http://www.yourdomain.com/wp-cron.php every 5 minutes. There are paid but also free services, try using Google with the search term “online cron service”. Here are some services you can use:

www.easycron.com
www.cron-job.org
uptimerobot.com